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Responsible Gambling

For the majority of our clientele, gambling is synonymous with entertainment, enjoyment, and exhilaration. However, we are acutely aware that a segment of our users may experience adverse consequences associated with gambling. In the realm of medical science, pathological gambling has long been acknowledged as a grave ailment.

From the inception of our services, we have earnestly considered this issue and committed ourselves to mitigating its impact. Within the framework of "Responsible Gaming," we delineate a multifaceted approach through which a gaming service provider can proactively diminish the likelihood of adverse effects. Moreover, should such effects manifest, we diligently undertake measures to address them.

The pivotal tools in combating the adverse effects of gambling are knowledge and education regarding the inherent risks. We endeavor to empower our users with information that fortifies their self-control.

Information and Communication

Our Support team is available to assist you via email at all times, with no supplementary costs to you. Please reach out to us at:

• Email: support@satoshihero.com

Rest assured, our Support team is committed to safeguarding your privacy and will not disclose any information about you without your explicit consent.

Additionally, we encourage you to conduct a self-assessment if you suspect you may be grappling with gambling addiction. Visit:

https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

Further information on gambling addiction can be found at:

https://www.begambleaware.org/safer-gambling/

Guidelines for Responsible Gambling at Satoshihero.com

Prior to engaging in gambling activities, we strongly advise considering the following guidelines to ensure that gambling remains an enjoyable experience without detrimental side effects:

• Establish a deposit limit: Before commencing gambling, assess the amount you can comfortably afford based on your financial circumstances. Engage in gameplay for amusement and entertainment purposes.

• Avoid chasing losses: Refrain from taking substantial risks to recoup previous losses at any cost. Approach gambling as a form of entertainment rather than a means of financial gain.

• Set a time limit: Define a specific duration for your gambling activities and adhere to it. Maintain a balanced approach, ensuring that gambling does not overshadow your other interests and pursuits.

• Play judiciously: Abstain from gambling when experiencing extreme stress, depression, or excessive pressure. Similarly, avoid playing under the influence of medications, drugs, or alcohol.

• Take breaks: Incorporate breaks into your gambling sessions when fatigue or a lack of concentration sets in.

• Single account policy: To facilitate better tracking of time and expenses devoted to gambling, it is strongly recommended not to create more than one account per individual.

Protection of Minors

To utilize our services, individuals must be 18 years of age or older. To preclude misuse, safeguard your login credentials from any minors in your vicinity.

Primarily, we advocate the implementation of filter programs to prevent minors, particularly children, from accessing inappropriate content on the internet. For parents seeking effective internet filters, a comprehensive list can be found at:

https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

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Satoshi Hero is owned and operated by Bitplay Global B.V. that is incorporated under the laws of Curacao with company registration number 164372(0) and having its registered address at Korporaalweg 10, Willemstad, Curaçao. Bitplay Global B.V. is operating under E-gaming license License No. 8048/JAZ issued by Antillephone N.V. authorized by the government of Curacao. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction for online gambling. Contact: support@satoshihero.com.

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