Didn’t receive your withdrawal?

If you haven't received your withdrawal from Satoshi Hero, follow these steps to troubleshoot the issue before contacting support:

1. Head to the list of your transactions.

2. Click on the transaction link and double-check that both your wallet's address and network are correct.

3. Check the minimum deposit limits in your wallet. Some wallets have a minimum deposit limit and in this case your funds may be lost.

If nothing worked, please talk to our support agent at: support@satoshihero.com.