It may happen that the claim wasn’t confirmed. Usually this happens when you press “Continue To Claim” button too fast before it actually gets confirmed.
In this case please do the following:
Please note that sometimes blockchain network becomes overloaded and transactions may take longer time than expected.
We are not a financial institution, neither we are a bitcoin mixer. In order to get your withdrawal processed successfuly you should wager your deposit at least 3 times prior to it being withdrawn. This means if you deposit 1 BTC, you`ll have to place bets of 3 BTC or more and then withdraw the funds. In all other cases you will be charged 10% fee upon withdrawal.
No, the limit for withdrawals made with bets placed with free bitcoins is 1,000,000 satoshi per account.
Yes, the funds are automatically forfeited from any account that has not been used for 30 days. If the account stays inactive, the funds are forfeited.
Free Bitcoin faucets usually show advertisement to users and share the revenue with them by giving out satoshi for free. Here in Satoshi Hero we try to keep rewards on highest level in industry, however we can not afford to pay you more than we earn. Our profit depends on how many users actually click on ads, not just watch them, so the more you browse our ads - the more chances that we will increase rewards in future.
If you'd like to earn more, we're offering the following options:
There's a number of reasons that may lead to an account to get blocked:
If you have found that your account has been blocked, please contact our support service at firstname.lastname@example.org and we will help you understand the exact reason of your account getting blocked.