If you haven't received your withdrawal from Satoshi Hero, follow these steps to troubleshoot the issue before contacting support:
- Head to the list of your transactions.
- Click on the transaction link and double-check that both your wallet's address and network are correct.
- Check the minimum deposit limits in your wallet. Some wallets have a minimum deposit limit and in this case your funds may be lost.
If nothing worked, please talk to our support agent at: email@example.com.