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Didn’t receive your withdrawal?

April 02, 2023

If you haven't received your withdrawal from Satoshi Hero, follow these steps to troubleshoot the issue before contacting support:

  1. Head to the list of your transactions.
  2. Click on the transaction link and double-check that both your wallet's address and network are correct.
  3. Check the minimum deposit limits in your wallet. Some wallets have a minimum deposit limit and in this case your funds may be lost.

If nothing worked, please talk to our support agent at:

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