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What to do if your deposit hasn't been credited at Satoshi Hero?

February 27, 2023

If you've sent a deposit to Satoshi Hero but it hasn't been credited to your balance, there could be a few reasons why.

First, make sure you've sent the transaction to your Satoshi Hero wallet address and not another address by mistake.

Additionally, there are minimum deposit requirements, so be sure to send an amount above the minimum.

If you're unsure about the correct deposit method, contact our support agents. It's important to note that we wait for transactions to be confirmed on the blockchain network before crediting them to your balance, so be sure to check if your deposit has been confirmed.

If you've checked all of these factors and your deposit still hasn't been credited, contact our support agents and provide them with the necessary information to investigate the issue. Please avoid sending screenshots as it can slow down the process.

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