If you have completed an offer or survey on Satoshi Hero and have not received your reward instantly, it is possible that the offerwall network is verifying the validity of your action. In such cases, we kindly request you to wait for a day or two and check again.
However, if the reward still hasn't been credited after a few days, please contact our support team with the following details:
We require all this information to forward the complaint to the offerwall network, so please ensure that you provide all the necessary details.